Friday Fishwrap has an interesting commentary on Netflix policy of “throttling” DVD shipments to people who are heavy users in favor of first-time or light users of their service. Interesting; I agree that it sucks, but I can kind of see the light users point of view, too. If you wanted to get a DVD occassionally and can only get crap because some people turn around so many, you’d also be pretty peeved.
- Post author:HFM
- Post published:March 12, 2006
- Post category:Technology
- Post comments:1 Comment
Tags: customer service, movies, netflix
This Post Has One Comment
I can see both sides of the argument too. I’m probably one of the people who would get throttled, but I rent alot more old titles than I do New Releases. You’d think that they could work something out that didn’t put power watchers at the back of the line for every new release though.