Posts Tagged: customer service

PayPal Fuck-Ups

So I’ve had a PayPal account for something like 8 or 9 years. All of the sudden, they have decided that I set up my account as a Not-for-Profit organization, and that I need to “prove” to them that I am indeed such an entity. My account is locked until I do. Yeah, I thought

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Netflix Throttling

Friday Fishwrap has an interesting commentary on Netflix policy of “throttling” DVD shipments to people who are heavy users in favor of first-time or light users of their service. Interesting; I agree that it sucks, but I can kind of see the light users point of view, too. If you wanted to get a DVD

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Phone service at new house

So after Ameritech finally got my phone service turned on at my new address, they shut it off at my old one… when they weren’t supposed to until the end of the month. So I called and yelled at them. And supposedly, they fixed it. We’ll see.

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Poor Customer Service Experience

I bought two mattresses last Saturday (March 10th) at Kittle’s Rooms Express and when I paid for them, I arranged to have them delivered tomorrow (Saturday, March 17th). They were supposed to call me at work and arrange the delivery time. So several days went by, and I got no phone call, and just as

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