Excellent info from the founders of metafilter on how to handle moderation on a highly trafficked community website.
The fact that those people holding warm coffee cups perceived other people to be more generous and caring, and those people sitting in soft chairs were more willing to compromise makes me think three very interesting thoughts: that we never think in a vacuum, that we never, ever, stop thinking, and that designers, some of whom may have considered metaphor as a tool to deliver an experience that users can relate to another positive experience, now have so much more to consider when designing. As for the notion of a thought vacuum, I think its incredible to consider that no matter how bleak an environment you may find yourself in, or how dull an object you may find yourself holding, these things are always influencing how you think and feel about the people and places around you. Industrial and interaction designers are perhaps more aware than most, of how many unpleasant objects exist in the world, waiting to be held or touched, poised to take over our emotions and make us judge people.
Written by our friend Katie – so cool.
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